FAQ
We know you may have a few questions before placing your order.
To make things simple, we’ve gathered answers to the most frequently asked questions about our products, shipping, and services.
🛒 1. What kind of products do you sell?
We offer a wide range of home and kitchen accessories including smart gadgets, cookware, organizers, eco-friendly essentials, and innovative tools designed to make everyday living easier and more enjoyable.
🚚 2. Where do you ship from and do you ship worldwide?
Yes! We ship to most countries worldwide. Our products are sourced from trusted suppliers and shipped directly from our international warehouses to ensure fast and reliable delivery.
⏱️ 3. How long does shipping take?
Shipping times vary by location. Typically, orders arrive within 7–15 business days, depending on your country and product availability. You’ll receive tracking details once your order is shipped.
💳 4. What payment methods do you accept?
We accept all major payment options, including Visa, MasterCard, PayPal, Apple Pay, and Google Pay, ensuring a smooth and secure checkout process.
🔄 5. Can I track my order?
Absolutely! Once your order has been processed and shipped, we’ll send you a tracking number via email so you can monitor your delivery in real-time.
📦 6. What is your return policy?
We offer a 30-day return policy on all unused and undamaged items. If you’re not completely satisfied, contact us and we’ll gladly help with an exchange or refund.
🧾 7. Do your products come with a warranty?
Yes, many of our products include a premium quality warranty. You can find details on each product page or contact our support team for more information.
🌍 8. Are your products eco-friendly?
We care about sustainability and proudly offer a range of eco-conscious products including reusable wraps, silicone lids, and bamboo storage solutions to help you reduce waste and live greener.
🎁 9. Do you offer discounts or promotions?
Yes! We regularly run special deals and bundle offers. Subscribe to our newsletter to stay updated on exclusive discounts and new arrivals.